A quick structure for piloting a change

A recent correspondent asked how to move his team from “thoughts and fears about plans” to action, and I suggestion making their next intervention a pilot. That way an intervention is an experiment, and can be evaluated, then continued, tweaked, or ended.

I counseled him to consider coaching folks to articulate

  • the problem we see
  • the result we want
  • what we’ll try, for how long
  • how we will know if it is working or not
  • how we will know if we should stop the pilot early

At the end of the pilot you can evaluate the results and decide to

  • continue as-is
  • continue with tweaks
  • try something else
  • stop altogether

with the same five points above for any change or new intervention.